FAQ

At Costumes Sales, we believe every costume tells a story and every event becomes magical! We specialize in nostalgic and fantasy costumes that transport you to different eras and worlds – from the fabulous 50s and radical 80s to the enchanting universe of Harry Potter.

Our magical collection includes:

• 50’s Era: 50’s Accessories, 50’s Costumes, Adult 50’s Costumes, Car Hop Costumes, Grease Costumes, Elvis Costumes
• 80’s Era: 80’s Accessories, 80’s Costumes, 80’s Leg Warmers, 80’s Music Costumes, 80’s Workout Costumes, Adult 80’s Costumes
• Harry Potter Universe: Adult Harry Potter Costumes, Child Harry Potter Costumes, Death Eater Costumes, Dumbledore Accessories, Dumbledore Costumes, Fantastic Beasts and Where to Find Them Costumes, Gryffindor Costumes
• Special Characters: Eleven Costumes and more!

Absolutely! We take pride in offering costumes with premium quality and authentic designs. Whether you’re looking for durable 80’s leg warmers or screen-accurate Harry Potter robes, every item is crafted to meet our high standards of nostalgic accuracy and durability.

Yes! We have an extensive collection for wizards and muggles of all ages. Our selection includes both Adult and Child Harry Potter Costumes, as well as various sizes for our 50’s and 80’s collections – perfect for family-themed events!

Our magical customer service team is here to help you find the perfect outfit for your event! Contact us at [email protected] for personalized recommendations.

We accept all major payment methods to make your shopping experience magical:

• Visa
• MasterCard
• JCB
• PayPal

Yes! We use secure encryption technology to protect your payment information. Your magical shopping experience is safe with us.

Orders enter our processing system quickly to ensure timely delivery. Please contact us immediately at [email protected] if you need to modify or cancel an order, and we’ll do our best to help before it ships.

We bring the magic worldwide! We ship globally, excluding only a few remote areas in Asia and other extremely remote locations. Whether you’re in the heart of a city or a cozy town, we’ll deliver right to your doorstep.

To ensure every costume meets our quality standards, we take 1-2 days to process your order before dispatch. Then the delivery time depends on your chosen shipping method.

Yes! Once your magical package is on its way, you’ll receive a confirmation email with tracking information so you can follow your costume’s journey to your doorstep.

We understand how important timely delivery is for your magical events. That’s why we offer reliable shipping options and transparent timelines. For urgent needs, we recommend our Standard Shipping option. If you have concerns about delivery timing, contact us at [email protected].

We want you to be completely spellbound by your costume! If you’re not satisfied, you can return items within 15 days from receipt. Items must be in original condition with all tags attached.

Please contact our customer service team at [email protected] to initiate a return. Include your order number and reason for return, and we’ll guide you through the magical return process.

We carefully package all costumes to withstand their journey, but if your item arrives damaged, please contact us immediately at [email protected] with photos of the damage, and we’ll make it right!

Our friendly customer service team is here to make your experience magical! Reach us at:
Email: [email protected]

We typically respond within 24 hours. During peak magical seasons (like Halloween), response times may be slightly longer, but we’ll get back to you as quickly as possible!